Privacy Policy
The Boathouse at Maryculter
Last updated: October 2026
This Privacy Policy explains how The Boathouse at Maryculter, operated by Sean Dempsey and trading as The Boathouse at Maryculter (“we”, “us” or “our”), collects, uses, stores and protects personal information.
We respect your privacy and are committed to handling your personal information responsibly and in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The data controller responsible for your personal information is:
The Boathouse at Maryculter
Operated by Sean Dempsey, trading as The Boathouse at Maryculter
Website: theboathouseatmaryculter.com
For privacy-related enquiries, please use the contact details provided on our website or booking confirmation.
2. Information We Collect
We may collect personal information when you:
Depending on how you interact with us, the information we may collect includes:
We may also collect technical information when you use our website, such as your IP address, browser type, device information and information about how you use the website.
3. How We Use Your Information
We may use your personal information to:
We will only use your personal information where we have a lawful basis for doing so.
4. Lawful Basis for Processing
Depending on the circumstances, we may process your personal information because:
Contract
Processing is necessary to enter into or perform the contract relating to your booking.
For example, we need your name and contact details to process your reservation and communicate with you about your stay.
Legal Obligation
Processing may be necessary for us to comply with legal or regulatory obligations.
Legitimate Interests
We may process information where this is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
For example, this may include administering our business, maintaining website security, handling enquiries and improving our services.
Consent
Where required, we may ask for your consent before processing personal information for a particular purpose.
Where processing is based on consent, you may withdraw that consent at any time.
5. Payments
Payments made through our website are processed using our payment provider, Stripe.
We do not normally have access to or store your full payment card details.
Payment information is processed by the relevant payment provider in accordance with its own privacy and security policies.
We may retain information about transactions, such as the amount paid, date of payment and booking to which the payment relates, for accounting, administration and legal purposes.
6. Booking Platform
Bookings made through our website are processed using Bookalet, our holiday-property booking and management platform.
Bookalet may process personal information on our behalf in order to provide booking, availability, payment and related services.
Personal information processed through Bookalet is handled in accordance with the platform's own privacy and security arrangements as well as our instructions and applicable data protection requirements.
7. Website Analytics
We use Google Analytics to help us understand how visitors use our website.
Google Analytics may collect information such as:
We use this information to understand website performance and improve the guest experience.
Where required, analytics cookies or similar technologies will only be used in accordance with applicable cookie and privacy requirements.
8. Cookies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information and understand how visitors use them.
We may use cookies for purposes including:
Where required by law, we will ask for your consent before using non-essential cookies.
You can also control or disable cookies through your browser settings.
Disabling certain cookies may affect how some parts of the website function.
9. Information About Other Guests
The person making a booking may provide personal information relating to other members of their party.
The Lead Guest is responsible for ensuring that they are entitled to provide this information to us.
We will only use information about other guests for legitimate purposes connected with the booking and their stay, or where otherwise permitted or required by law.
10. Sharing Your Information
We may share personal information with trusted third parties where this is necessary to operate the Property, process bookings or provide services.
These may include:
Where we use third-party service providers to process personal information on our behalf, we will take reasonable steps to ensure that appropriate safeguards are in place.
We do not sell your personal information.
11. Optional Services and Activities
If you request an additional service or activity during your stay, such as dining, water activities or other experiences, we may need to share relevant information with the third-party provider responsible for delivering that service.
We will only share information that is reasonably necessary to arrange the requested service.
Where appropriate, the third-party provider may have its own privacy policy and terms governing the service it provides.
12. International Transfers
Some of the technology providers we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take reasonable steps to ensure that the transfer is made in accordance with applicable data protection law and that appropriate safeguards are in place.
13. How Long We Keep Your Information
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
We may retain booking, payment and accounting information for longer where necessary to:
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
14. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against:
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
15. Your Data Protection Rights
Subject to applicable law, you may have the right to:
You also have the right to complain to the UK's data protection regulator if you believe your personal information has been handled unlawfully.
The regulator is the Information Commissioner's Office (ICO).
You can find information about your rights and how to make a complaint on the ICO's website.
16. Marketing Communications
We will not send you unrelated marketing communications simply because you have made a booking.
If we wish to send marketing communications where consent is required, we will obtain the appropriate consent.
You can unsubscribe from marketing communications at any time.
17. Third-Party Websites
Our website may contain links to third-party websites, including websites operated by activity providers, attractions, tourism organisations or other businesses.
We are not responsible for the privacy practices, content or security of third-party websites.
You should review the privacy policy of any third-party website before providing personal information.
18. Children's Information
Our accommodation may be booked by families with children.
We do not knowingly collect personal information from children for marketing purposes.
Where information about children is required for the administration of a booking, it should normally be provided by their parent, guardian or the Lead Guest.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.
The latest version will be published on our website with the date of the most recent update.
20. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us using the contact details provided on our website or booking confirmation.
The Boathouse at Maryculter
Operated by Sean Dempsey, trading as The Boathouse at Maryculter
Website: theboathouseatmaryculter.com
Privacy Policy